Click on the image to chat with us Messaging with text and voice. Secure. Scaleable. Contact escalation management. API to integrate with personal information management system. Firewall friendly. Presence, Alerts and Logging management APIs'. Integration APIs for directory services and other applications. Groups and hierarchy. Cross platform and interoperable across public instant messaging networks. Small footprint download and web based client.   The Mundu IM client is a fully functional interoperable instant messenger with the following features:   Cross platform Instant Messaging (Mundu, AIM, ICQ, MSN & Yahoo): offers the ability to send online and offline instant messages to any number of users in the group/directory.  Message exchanges can be one-on-one or one-to-many (conferencing- driven by the user or the administrator/lead). The user has the flexibility to communicate with other AOL, ICQ, MSN and Yahoo IM services Better, more secure and faster than e-mail. Runs seamlessly in the background. Embed hyperlinks, graphics and attachments. Easy ability to start a chat sessions with one or more users -   either private or conference.   Presence, contact and directory management: Mundu's presence and group/directory integration capabilities provide a significant advantage over traditional e-mail, allowing everyone in the Mundu IM environment to know the current state of every user they are permitted to view or as authorized by the other user(s).The user can create groups by department or location or by profile from the directory.  The User-defined status messages will inform other users about the user's presence for meetings/opinions/collaboration or just chat. The presence, contact and directory management module allows dynamic group creation based on either the profile or simply instructor/administrator lead. The presence, contact and directory management can be integrated with major directory services including NT/2000 Domains, ADS and LDAP. Visually check the status of users on the corporate network in real time. Manage your time when people are in their offices and available. Communicate and collaborate more effectively.   Cross-conferencing between five messenger services: A unique proposition to create groups from other major IM services and communicate and conference with them in real time groups. Easy access to other services through a single client. Build communities. Integrate personalized content and mail.   Collaboration: The Mundu IM environment addresses the full scope of collaboration requirements for mission-critical projects and business processes- structured and unstructured, synchronous and asynchronous-tying these capabilities into a unified collaborative environment that can include systems and processes at the core of the enterprise. Multiple viewers all securely sharing the same application in different locations. Private messages and chats available within application sharing. Modify who is hosting the meeting and who can control the host computer. Online training, online presentations, online document reviews -   endless possibilities.   Support for dial-up, SOCKS and http proxy: Firewall friendly, the user can communicate with other corporate users and over the Internet without the hassle of worrying about network security. The Mundu IM environment provides a web based Java applet that allows seamless communication over the IM network and the Internet. Enables secure communication over public networks. Reduces implementation and management costs for remote branch offices   and extranets.   VoIP: Mundu voice provides voice communications using LTP (Lightweight telephony protocol) over the network for users. The VoIP implementation supports both PC to PC and PC to Phone. extends the real-time capabilities of Mundu to include voice conferencing over   the network. Extensive phone savings are possible when taking advantage of   the VoIP technology. Works equally well over NAT and proxies. Fast, clear, full-duplex communication.   Remote Management: Mundu provides nearly instantaneous response over a variety of connections.  An excellent solution for the corporate help desk that reduces the cost of maintaining and supporting dispersed computers. Complete security for authorized use only. Real-time control over a remote computer keyboard and mouse. Troubleshoot problems from afar and remotely train users by example. Cost benefit for managing computers.   Security: Mundu IM plugs in SSL based 128 bit encryption for authentication and messaging (based on corporate needs) to have non-intrusive communication. Safe, secure, reliable and on the fly encryption. Messages to and from intended and verified users. Open industry standard.   Pre-defined buddy list: Mundu IM includes a pre-defined buddy list as specified by the administrator and each pre-defined buddy can be mapped to multiple buddies at the back-end. The pre-defined buddy list is a perfect platform to integrate contact centre escalation management. Streamlines communication between generalists and experts. On the job education. Enhanced service level performance. Reduced operational costs.   IM Archive and Audit: Mundu IM has the ability to capture, archive, search and retrieve IM communications. In addition, regulations in the financial services and healthcare industries (if any) mandate the archiving of IMs. Capture complete IM traffic in an enterprise. IM traffic storage on CD/DVD, WORM. Advanced query and retrieval of archived messages. Detailed IM traffic and log report.   Alerts, Notification, Broadcast and Scheduler: The Mundu IM environment facilitates event scheduling, meetings, broadcast and notification either led by administrator/ user/ or a group. These events and schedules can be notified to users in a group by way of offline and / or online messages. Improved response in sales, service or operations pays for software many   times over. Emergency preparedness. Additional communication channel provides peace of mind. Attention-getting messages, with sound.   Customizable: The Mundu IM client can completely be customized to leverage the brand and privatize the messenger label. The user can customize the content and the action tabs to suit his/her requirement. Enhancing corporate brand value. Skins to represent groups / matching profile / interests. Promotions, new launches and happenings.   The Mundu IM client combines valuable features viz. collaboration, URL/file transfer/file sharing, interoperability with AIM, ICQ, MSN and Yahoo, cross-conferencing, security, IM logs and archive, cross platform availability even on Palm and mobile phones, and a host of integrated services including integration with corporate and external news, mail and stocks, making it the finest instant communication tool available for 'to' an enterprise on the Internet.

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