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chat with us |
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Instant
Messaging is becoming an integral part of how people
do business today. As more business gets conducted over
IM, corporations are being forced to recognize the tremendous
influence and value of integrating IM with their business
applications.
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What's
more, the number of unique users of instant-messaging
applications at work increased by 34% in the same time
frame - from 10 million in September 2000 to 13.4 million
in September 2001.
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According
to industry analysts, by 2005, two-thirds of all corporate
email users will be using IM. Businesses are embracing
IM in order to contain business travel costs, enhance
internal communications and to improve employee productivity.
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Geodesic's
Mundu Messenger is the ideal business productivity tool
for corporations because it is cost effective, secure,
scalable, cross-platform (communicates with AOL, ICQ,
MSN and Yahoo IM services) and requires little IT support.
Mundu offers huge benefits including improved employee
communication and productivity with a variety of additional
functions and personalization features, all while reinforcing
the network security standards.
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Geodesic
Mundu is a secure, reliable instant communication system
that fits the needs of businesses of all sizes. The
core technology has the versatility to serve all businesses,
from small companies to large companies with workers
dispersed throughout the globe. Geodesic provides instant
messaging network for Business-to-Employee, Business-to-Customer,
Business-to-Business communications, Call Centers, and
for Finance and IT organizations concerned with regulatory
compliance and privacy audits for IM use within the
enterprise.
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Mundu
IM environment provides businesses the ability to manage
communications over multiple channels viz. web text
chat, public instant messaging networks from AOL, ICQ,
MSN and Yahoo, email, wireless devices viz. PDA's, mobile
phones and voice over IP (VoIP). The Mundu IM environment
ensures queuing, transferring, escalation and auditing
of partner, agent, employee, and customer interactions
for time-sensitive communication for key industries.
The Mundu IM environment offers robust, interoperable
and customized instant messaging & presence solution
and includes.
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 IM
server- highly scaleable, robust, reliable and fault
tolerant.
Interoperable
client - modular, customizable Windows, Java, SMS client
as
well as applications based on
IM & integration with existing corporate
applications. |
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In addition
to a robust client and server software architecture,
Mundu aggregates and blends content from inside and
outside the company; integrates disparate applications
and intranet content & tools; personalizes information
based on roles and permissions.
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The Mundu
IM communication environment seamlessly integrates the
enterprise applications and enhances the value of these
service applications by speeding up users' response
times to critical processes and alarms - and each other
at a substantially lower cost.
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