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Taking
care of existing customers is more important than seeking
new ones. That means that if we have to choose between
making an existing customer happier or signing a new
customer, we will surely focus on improving our service
to our existing base of customers.
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Customer
service is everyone's job, not just the Support Group’s.
The support group can help us understand if we're providing
great service, but they cannot do it alone. Every department
in the company must be committed to customer service.
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We will
not mistreat our customers. Geodesic will strive to
maintain long-lasting, happy relationships with each
of our current customers.
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Finally,
we will uphold ourselves to the highest of standards
and deliver on every agreement that is promised. Our
goal is to have every customer become a spokesman for
Geodesic
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